I recently lost my Samsung Galaxy S III and decided to replace it with the Nokia Lumia 1020 and its killer camera, which required me moving from Android to Windows Phone 8 (WP8).
I had anticipated moving to another phone before I lost my S3 so all of my contacts were saved online in my Google account with Google Contacts. At first it appeared that my transition would be import and export free: all I would need to do is sign in to my Google account from my WP8 phone. But upon checking my contacts after syncing my Google account I saw that most of them were missing most of their info, notably phone numbers.
I did a lot of research, including reading some announcement that Google Sync will be discontinued for free Google Apps users, but nothing told me why most of my contacts were defective. So I looked at the actual content of the Google Contacts format by downloading the file and eventually found that the reason for the missing content was capitalization of some of the field names.
If you have the same issue do this to fix it:
- Download your Google contacts via More -> Export… -> Google CSV format.
- Open the file with a text editor, e.g. Notepad, (Excel won’t work for this task.)
- Do a case sensitive replacement for:
HOME -> Home
MOBILE -> Mobile
CUSTOM -> Mobile
MAIN -> Mobile
WORK -> Work
- Save the file,
- Delete all your online Google contacts,
- Upload your newly decapitalized contacts file, and
- Finally sync your Google account on your WP8 phone.
That solved my problem. Hopefully it will solve yours too!
You may find that you have more field names for certain phone numbers: maybe pager, company, or whatever. Sentence case these field names also.
Let me know if this helped you transfer your contacts.